I’m sure you’ve heard of that great big ol’ company called Sony, but I bet you havn’t been through customer support like this one! Here’s my story. Its quite interesting actually.

So, as you know, I have been waiting for my Windows 7 upgrade kit for about 3 weeks. It was coming from Sony and not directly from Microsoft.

It finally arrived yesterday, but it was the wrong disc. I don’t know which knob they put in charge, but there you go. The disc I was sent was to analyse your computer – and thats all. It doesn’t install Windows or anything. Its as useless as a brick! lol

There was nothing I could do with it, so I called up Sony VAIO Link and after a 5 minute hold, I got through to a gentleman. He listened to my problem which was quite a long explanation - he said I have the wrong number and he gave a number – claiming it is the right one.

So I call this number up. After another short hold, I got through another gentleman and he sounded American. I told him that I was told to call this number instead and then I explained my problem to him. He said I was through to the right person/company, but he couldn’t arrange a exchange. Once again, this gentleman told me I am through to the wrong deptartment and I should call Microsoft – because maybe something is wrong on their side.

Sony CustomerHelpLine closes at 6PM and it was rapidly reaching 6PM.

I called Microsoft and they said that the management of sending out the Windows 7 discs are not in their hands as they have distrubuted them to vendors already. They advised me call Sony again and ask them for the right number.

I did this and I got another number. This time I got through to a woman and she sounded polite. She knew what I was talking about and she was ready to help. She put me on hold while she contacted managment and after a 2 minute hold , she returned. She told me she would give me a number to Sony’s Windows 7 helpline.

Once more, I rang this 2 more new numbers. I got through a gentleman and he said this was wrong the number AGAIN and he would transfer me himself. I was glad to accept the transfer as I was getting tired pushing numbers! I got through to a Woman and she understood the problem quickly.

I am now having the correct discs sent out while I must return the useless/brick disc.

____________________________________

So many numbers for 1 problem. It was riduculous!

I hate customer support like this. PlayStation has support like this also. It’s horrible customer support. But not every helpline is terrible! Just Sony’s.

Last note, From the woman, I also got the email to the head of department of Customer Care at sony. I sent them this email. I spoke the truth and nothing but the truth;

“Dear Sony, Your customer service is an embarracment to your industry. If you want to be a retail giant, you should be able to handle simple little things like arranging a disc swap. Please look into new training teqniques for your staff because its actually disgusting the way I was jumping from number to number today.”

Now I see why Sony’s tagline is “Like.No.Other.” It’s because they really are like no other. They have to be different, with bad customer support.

Timeframe: Close to 50 Minutes. Put it this way, Sony’s customer support closed when I was done with them

“I love Sony, but I just think their support is pathetic”

Have you had simular bad customer support?

- Mr Fun

You know how you dream of something one night, then you tell your friends what you dreamt of… then maybe your friend has had a simular dream too?

Well, a picture of a man seems to be on everyone’s mind at night.

Thisman.org shows the face (left) claiming that a psychiatrist’s patient had drawn the man who was featuring regularly in her dreams. A few days later another patient saw the drawing and also claimed to have seen the face in his dreams.

Coincidence or just a sign/message from God? Well it might just be a hoax.

What ever it is, it’s quite funny!

Check out this poster that I found funny!

http://thisman.org/flyer/thisman_eng.pdf

And don’t forget to visit: www.ThisMan.org for more information!

-xMr Funguin

Hey!

As promised, I am going to keep you up to date with Microsoft’s next O.S.

The most anticipated launch of Windows 7 has finally arrived.

Windows 7 has past the RTM stage and is now available to buy!

Some people may agree with me when I say this.

“Windows 7 should have been Windows Vista.” But come to think of it, the name “Windows 7″ wouldn’t suit Vista.

In a previous post, I went through the new features in Windows 7. You can read this post by clicking here.

Windows 7 Home Premium retails for £149.99 here in the UK. But, if you buy a new laptop/computer before January 2010 you can get Windows 7 for free. Well, not entirely free – you need to pay for the postage

I got a new laptop (because my old one kept playing up, and it was cheaper to buy a new one than to fix it) and now I await Windows 7 to fly through my door!

I’ll use Windows 7 FR and keep you posted.

Did you test Windows 7 RC/Beta? What did you think of it?

- xMr Funguin.

Hey!

The Impossible Quiz a quiz that is famous for … being an impossible quiz.

It asks you a range of questions. From simple common sense and to questions that require 3 and half quarters of your brain

I’ve been trying to beat my level and I can’t get past question 15.

Can you do better?

Click here to play the Impossible Quiz in full screen!

Don’t forget! If you answer just one question incorrectly, you return back to the begining… which is why you might want the *ahem*… answers…

Answers to the impossible quiz: Click here

But try not to cheat… too often.

How many questions can you answer correctly before looking at the answers?

- xMr Funguin

Hey!

I don’t own any pets. I have fish, but I don’t think you would call them a pet – I mean, do you see anyone walking fish?

Anyway, I’ve always wanted a pet that would not make much of a mess, eat mess-free and a pet that doesn’t need alot of looking after. It would be awesome if pets could do tricks without being taught how to do them!

Now don’t get me wrong! I love pets. Cats are my favourite. I think it’s easy to look after cats and to care for it. My uncle has a gorgeous cat. For years many of us have been trying to Imagine a World where pets are easy to look after – without the hard parts of taking it for walks, cleaning up after it’s accidents, and cleaning its fur.

Well Sony has a solution to this. They’re bringing out a game for the PlayStation 3 called “EyePet”.

EyePet is exclusive to the PS3 and it’s a video game. It puts a virtual pet into your world.

You use a motion tracking camera to play with your virtual pet. It’s a camera designed for the PS3, called the PlayStationEye. It looks like this;

You can not play EyePet without this camera. It would be impossible. The camera is the only thing you need to control the game! No controllers. Well just a bit.

With this camera, you are also going to need the EyePet software disc. This can be bought seperate from the camera or with the camera in a bundle. (works out cheaper this way).

Meet … what’s his name –

He’s your new family member. You can give him a name, give him new looks, play with his fur, and give it a virtual shower.

It’s like looking after a Club Penguin Puffle but you are more interactive with the pet.

I really like Sony’s concept of the game – play with a virtual pet, in your world. Here is a trailer to EyePet;

Music used in the video: Tommy Sparks : She’s got me dancin’

EyePet is currently available to PreOrder and will be released from 23rd October 2009.

I have already preordered it! I can’t wait. It’s just one week away before it’s released.

- xMr Fun

Hey,

It’s been a while since i’ve done a post like this.

I’ve been quite busy with school lately. We were given a 20 page essay to complete. It was due in this Friday! But I spread parts out throughout the week and it made the whole thing a breeze.

My Graphics teacher was selling stationary kits this week (and until December) for £2.50. It includes a sharpener, eraser, ruler, protractor, set square, compass and a set of colouring pencils. Along with a plastic pencil case. I thought it would be great, so I bought a kit. The word “kit” makes the whole thing sound like it’s something big and interesting LOL.

Oh, and have you guys tried Minstrels by Galaxy?

They are awesome. I put a couple in my backpack for lunch (lol)

The internet is full of American English and I have now started to speak like an American. For example, above I said “backpack” instead of “school bag”…

Anyway, just a quick update on what i’ve been doing.

Come again soon – Don’t forget to tell your friends about my new site!!!!

- xMr Funguin

Last year, in school, we were able to pick 2 subjects that we wanted to take a 2 year course in.

I picked Graphics!

Graphics is really fun. Last year we were given a sheet of paper with about 6 tasks on it. If I remember correctly, the tasks were;

• Task 1: Create a P.O.S for an exsisting video game
• Create perfume packaging
• Create a toy which will help children with their learning (Primary)
• (I don’t remember the other tasks)

Being a gamer, I chose the first task.

- To create a P.O.S (Point of Sale Display) for a video game.

You (Well actually me..lol) need to make up a video game or choose an exsisting video game and make an advertisment for it. It needs to be eye catchy and attract your target market (e.g; Teens, Adults, Toddlers etc.).The advertisment isn’t a poster. It’s got to be a box…

The whole product will sit at cash tils – where customers are more likely to pass ( or need to pass!) and so it catches their attention.

We have done alot of research including a questionnaire, internet research and looking though books. We’re nearly ready to make a prototype and the actual product.

~~~~~~~~~~~~~~~~~~~~~~~~

I have chosen the game “LittleBIGPlanet” for the PS3 to make my P.O.S about. Here is my diagram of what my product should looks like!

Click the image to enlarge;

My colouring isn’t this bad! It doesn’t show up right in this picture… Thats all…

What do you think of my drawing/work?

As I get closer to making the product, I’ll show you more pictures and scans of my work.

Hope you enjoyed reading – Visit again soon!!!

- xMr Fun.

Hey guys,

The other dy, I noticed something I’m embarraced to say I’ve never noticed before. Birds don’t have ears.

“Interesting” I thought. But wait a miute. If birds don’t have ears, why do they chirp all day? It didn’t make sense.

I was relieved to ‘hear’ that I wasn’t the only person to think birds are ear-less. I did some reasearch on the inter-webs and found several sites that explain how birds hear.

Backyard Nature hosts an excellent article on the subject. The truth is that birds do have ears, they’re just not very easy to find and see!

Bird ears are covered with feathers. Once those feathers are spread apart, you can see that the ear hole is nearly as large as the bird’s eye. The author says that feathers cover the ears to drown out wind noise.

So, mystery solved–birds have ears. But that brings up another interesting question–how can birds perch on power lines and not get electrocuted?

What do you think?

- Mr Fun